Shipping & delivery

We pack every order by hand and ship it from Italy. The minimum order is 2 bottles. Bottles travel individually protected in a rigid carton.

Live delivery prices

When you order, you enter your country and postcode: we ask the carriers for today’s price for your parcel and show you the services available, with their usual transit time. You choose before you pay.

Within the European Union the standard service is free for orders from €125.

When it leaves

We aim to hand your parcel to the carrier within 2–4 working days of payment, and e-mail you the tracking number as soon as it leaves.

If a bottle breaks

Tell us within 7 days of delivery, with a photo of the parcel and the bottles, and we will send a replacement or refund you. See the terms of sale.

Where we deliver

European Union

Prices include VAT. No customs formalities.

Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden

Liechtenstein

Swiss import VAT, any customs duties and the carrier’s clearance fee are charged on delivery. Prices are in Swiss francs.

Norway

Norwegian import VAT, any customs duties and the carrier’s clearance fee are charged on delivery.

Switzerland

Swiss import VAT, any customs duties and the carrier’s clearance fee are charged on delivery. Prices are in Swiss francs.

Not listed? Food parcels to some countries need import registrations we have not completed yet.

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